Terms of Service

Last Updated: January 2025

Table of Contents

1.Acceptance of Terms

By accessing and using VexiumHosting's services, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

2.Service Description

VexiumHosting provides web hosting, VPS hosting, Minecraft server hosting, and related services. We reserve the right to modify, suspend, or discontinue any aspect of our services at any time.

Service Availability

While we strive for 99.9% uptime, we do not guarantee uninterrupted service availability.

Service Modifications

We reserve the right to modify or discontinue services with reasonable notice to customers.

3.User Responsibilities

As a user of our services, you agree to:

  • •Provide accurate and complete registration information
  • •Maintain the security of your account credentials
  • •Comply with all applicable laws and regulations
  • •Not use our services for illegal activities or to harm others
  • •Not engage in activities that could damage or overburden our infrastructure

4.Prohibited Activities

Users are strictly prohibited from:

  • •Hosting or distributing malware, viruses, or malicious code
  • •Engaging in phishing, spam, or other fraudulent activities
  • •Hosting copyright-infringing content without proper authorization
  • •Running adult content, gambling sites, or illegal services
  • •Mining cryptocurrency without prior written approval
  • •Attempting to gain unauthorized access to our systems or other users' accounts

5.Payment Terms

All services must be paid for in accordance with the pricing and payment terms presented at the time of purchase.

Billing Cycles

Services are billed according to the selected billing cycle (monthly, quarterly, annually).

Refund Policy

We offer a 7-day money-back guarantee for first-time customers. Refunds are processed within 5-10 business days.

Late Payments

Accounts with overdue payments may be suspended or terminated after a grace period of 7 days.

6.Data and Privacy

We are committed to protecting your privacy and data. Your use of our services is also governed by our Privacy Policy, which is incorporated into these terms by reference.

7.Service Termination

We reserve the right to suspend or terminate your account if you violate these terms, engage in fraudulent activity, or use our services in a manner that causes harm to our infrastructure or other users.

Termination by User

You may cancel your services at any time through your account dashboard or by contacting support.

Termination by VexiumHosting

We may terminate services immediately for violations of our terms without prior notice or refund.

8.Limitation of Liability

VexiumHosting shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use or inability to use our services. Our total liability shall not exceed the amount paid by you for the services in the past 12 months.

9.Indemnification

You agree to indemnify and hold harmless VexiumHosting, its officers, directors, employees, and agents from any claims, damages, losses, or expenses arising from your use of our services or violation of these terms.

10.Changes to Terms

We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting to our website. Your continued use of our services after changes constitutes acceptance of the modified terms.

11.Governing Law

These terms shall be governed by and construed in accordance with the laws of the jurisdiction in which VexiumHosting operates, without regard to its conflict of law provisions.

12.Contact Information

If you have any questions about these Terms of Service, please contact us at support@vexiumhosting.com or through our support ticket system.